Users of the QuickBooks Point of Sale software may get the QuickBooks Point of Sale (POS) Error 100060. This error often indicates a problem with the database connection or the company file. This mistake may interfere with users’ ability to access and operate the Point of Sale system, affecting their ability to handle sales and inventories.
In QuickBooks Point of Sale, Error 100060 might have several possible reasons. A damaged or corrupted corporate file is one typical cause. Unexpected system shutdowns, power outages, hardware malfunctions, or troubles with the hard drive may all cause this. The error may occur if QuickBooks Point of Sale has trouble accessing the required data due to damage to the business file. In such circumstances, it is essential to repair the damaged file using the integrated QuickBooks File Doctor application or restore a backup of the business file.
A problem with the database connection is another potential root cause of Error 100060. For QuickBooks Point of Sale to operate correctly, it needs a strong and dependable connection to the company’s database server. Error 100060 may appear if there are connectivity problems, such as network outages, improper network setups, or firewall settings obstructing the connection. This problem may be fixed by checking the network connection, ensuring the database server is operating correctly, and changing firewall settings to permit QuickBooks Point of Sale.
Here are some actions you may take to troubleshoot Error 100060 in QuickBooks Point of Sale:
- Check the network connection first: Verify the stability and functionality of the network connection between the workstation running QuickBooks Point of Sale and the database server. Check that the workstation and the server are linked to the same network and look for any network disturbances, such as disconnected connections or router problems.
- Restart the PC and database server: A quick restart might occasionally fix momentary issues and re-establish communication between QuickBooks Point of Sale and the database server. Restart the database server and the workstation running QuickBooks Point of Sale. Open QuickBooks Point of Sale again after the restart to see whether the problem still exists.
- Verify your antivirus and firewall settings: Firewalls or antivirus software may sometimes prevent QuickBooks Point of Sale from communicating with the database server. Please turn off the firewall temporarily or change its settings to let QuickBooks Point of Sale through. Verify that QuickBooks Point of Sale is not being affected by any antivirus software.
- Check network configurations: Make sure the network settings are correct on the database server and the workstation. Make that the IP address, subnet mask, and gateway settings adhere to the network requirements by checking them. Resetting the network adapters on both devices or changing the configuration may sometimes fix connection problems.
- Ping the database server: To check the connection between the workstation and the database server, use the “ping” command. Without using quotation marks, start the workstation’s Command Prompt and enter “ping [server IP address].” Substitute [server IP address] with the database server’s IP address. You can tell if the connection between the workstation and the server works correctly if the ping is flourishing and you get replies. If there are no answers or a timeout occurs, a connection problem with the network may have to be fixed.
- Repair the company file: Error 100060 may occur if the company file is corrupted or damaged. QuickBooks Point of Sale includes a built-in tool called QuickBooks File Doctor, and may be used to fix the corporate file. Go to the File menu in QuickBooks Point of Sale after launching it. Choose Repair File after choosing Utilities. To fix the business file, adhere to the directions shown on the screen. Check to see whether the issue has been fixed when the repair procedure is finished.
- Bring back a backup: You may replace the possibly damaged file with a recent backup of the corporate file by restoring it. As a precaution, make sure you have a duplicate of the current company file before restoring the backup. Go to the File menu in QuickBooks Point of Sale after launching it. Click Restore after choosing Utilities. To restore the backup file, adhere to the instructions on the screen. Check whether the fault has been fixed when the restoration procedure is finished.
It is advised to contact QuickBooks Point of Sale help or go to the official QuickBooks support website if none of these troubleshooting techniques succeed in fixing Error 100060 in QuickBooks Point of Sale. They can help you resolve the mistake by offering more detailed advice for your scenario.
In summary, problems with the business file or the database connection often cause QuickBooks Point of Sale Error 100060. This problem may be fixed by troubleshooting measures such as checking the network connection, rebooting the computer and database server, checking firewall and antivirus settings, confirming network setups, utilizing QuickBooks File Doctor to restore the business file, or restoring a backup. It is advised to contact QuickBooks Point of Sale support for further help if the issue continues.