The widely used accounting tool QuickBooks enables companies to effectively handle their money.
Sometimes, however, customers using QuickBooks or its payroll system run into mistakes. One such
often occurring problem is QuickBooks Payroll Error 12XXX. Usually, these mistakes result from
firewall limits, wrong system configurations, or network problems. This tutorial will lead you through
the reasons, troubleshooting actions, and fixes to correct QuickBooks Payroll Error 12XXX.
Usually indicating a difficulty with internet access, network settings, or security software
interference, errors in the 12XXX series—including 12002, 12007, 12009, 12029, and 12031—usually
show These mistakes affect payroll handling and tax computation by preventing QuickBooks from
downloading updates.
Common Causes of a QuickBooks Payroll Error (12XXX)
- 1. Slow or inconsistent internet may prevent QuickBooks from connecting to the update servers.
- 2. Firewall or Security Protection Restraints: QuickBooks may not be able to reach the update server via firewalls or antivirus protection.
- 3. Incorrect SSL Settings: For QuickBooks updates to function, SSL settings have to be properly specified.
- 4. Should QuickBooks connect to the update server too slowly, the request may time out.
- 5. Bad Internet Explorer Settings: QuickBooks depends on Internet Explorer settings for connection. Updates could fail from any configuration error.
- 6. Outdated QuickBooks Version: Update mistakes sometimes result from using an outdated QuickBooks version.
How to Fix QuickBooks Payroll Error 12XXX
Use these troubleshooting techniques to fix the problem and go on using QuickBooks Payroll
uninterrupted.
Step 1: Check Your Internet Connection
- 1. Launch a web browser and experiment with visiting any site.
- 2. Should the page not load, reset your router or get in touch with your Internet Service Provider (ISP).
- 3. Go on to the following stage if the internet works as expected.
Step 2: Configure Internet Explorer Settings
- 1. Open Internet Explorer, then visit Tools > Internet Options.
- 2. Click LAN Settings from the Connections tab.
- 3. Check Automatically Detect Settings as well.
- 4. Scroll to the Security section under the Advanced tab to verify the activation of Use TLS 1.2.
- 5. Click Apply and OK; then open QuickBooks and try updating once again.
Step 3: Set QuickBooks as an Exception in the Firewall
- 1. Type "firewall" in the Windows search bar to open Windows Firewall.
- 2. Click Advanced Settings, then choose Inbound Rules.
- 3. Click Program > Next from the New Rule.
- 4. Choose this program path, then search C:\Program Files\Intuit\QuickBooks.
- 5. Click Allow the Connection; then, Next.
- 6. Click Finish, then name the rule "QuickBooks Update.".
- 7. Proceed the same for Outbound Rules.
- 8. Restart your computer, then see if the problem still exists.
Step 4: Verify SSL Settings
- 1. Open Internet Explorer, then go to Tools > Internet Options.
- 1. Search Security Settings under the Advanced Tab.
- 2. Ensure the verification of SSL 3.0 and TLS 1.2.
- 3. Click Apply, then OK.
- 4. Restart your computer and try upgrading QuickBooks Payroll once again.
Step 5: Reset QuickBooks Update Settings
- 1. Open QuickBooks, then go to Help > Update QuickBooks Desktop.
- 2. Click under Update Now.
- 3. Verify the Reset Update box.
- 4. Select "Get Updates" and wait for the process to complete.
- 5. Restart QuickBooks and verify if the payroll update installs correctly.
Step 6: Run QuickBooks in Selective Startup Mode
Try running Windows in Selective Startup mode if a third-party program is meddling with
QuickBooks updates:
- 1. Press Windows + R, type msconfig, then press Enter.
- 2. Two under the General tab: Selective Startup.
- 3. Click Disable All after looking under Hide all Microsoft Services on the Services page.
- 4. Click Apply, then OK, and then restart your computer.
- 5. Try upgrading QuickBooks Payroll.
- 6. Return to msconfig and revert to Normal Startup Mode after the upgrade is complete.
Step 7: Update QuickBooks to the latest version.
- 1. Open QuickBooks, then go to Help > Update QuickBooks Desktop.
- 2. Click Update Now, then Get Updates.
- 3. Restart QuickBooks and apply the updates after the update ends.
Step 8: Reinstall QuickBooks Using the Clean Install Tool
Should none of the preceding actions provide results, you may have to do a clean QuickBooks
installation:
- 1. Download and set up the official Intuit QuickBooks Clean Install Tool from their website.
- 2. Run the program to remove QuickBooks using the on-screen directions.
- 3. Either using your installation DVD or the official Intuit website, reinstall QuickBooks.
- 4. Restored your business file; then, see if the problem is fixed.
Conclusion
Although QuickBooks Payroll Error 12XXX might be aggravating, following these troubleshooting
techniques can help you swiftly fix the problem. First, look at your browser settings, firewall rules,
and internet connection. Reset QuickBooks update settings, utilize Selective Startup mode, or
reinstall QuickBooks should the issue remain. Staying current with your software and verifying
appropriate network setups can help to avoid such mistakes going forward.
